New Zealand's visitor information network is available in most towns and all major cities.
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New Zealand Visitor Information

Visitor Information Network (VIN)

Self drive visitors in New Zealand are faced with a wide range of tourism options and places to visit. To help visitors with these many choices, the New Zealand Visitor Information Network (VIN) has been established. Each centre is identified by the distinctive logo and green 'i'.

VIN is the officially recognised provider of reliable New Zealand information, with centres in 94 locations throughout New Zealand. Accreditation to the network ensures that staff are knowledgeable and provide objective, quality information. Services offered include:

  • Information and bookings for accommodation, transport (air, road, rail and ferry), attractions and activities
  • Itinerary planning and advice
  • Gifts, souvenirs, stamps and phone cards
  • Restaurant information
  • Local events and entertainment
  • Maps and guide books

International visitors can call into centres at Auckland and Christchurch international airports to pick up a directory of VIN locations throughout New Zealand.

Tourism Industry Awards - Recognising and rewarding excellence

The New Zealand Tourism Award winners represent some of the most unique, quality tourism experiences available. Look out for the koru of the Tourism Awards winners logo. It is our assurance that you will receive the best product, experience or service New Zealand has to offer.

For more information visit New Zealand Tourism Awards.

Poste Restante

Enquiries can be made at any Post Office for the nearest post shop offering this service (usually the main post office for the town). Letters are held for up to three months, unless the sender requests a shorter period. There is no charge for letter mail, but a small charge for holding large parcels.

You will need to have ID with you when you collect your mail.

Internet Cafes

The easiest way to stay in touch while travelling. For the most up-to-date listing of Internet Cafes and Internet Online Services, check the New Zealand Yellow Pages.

Tourist FM Radio

Tourist Information FM radio provides visitors travelling throughout New Zealand with information on the history and culture of an area, the availability of local services, accommodation and activities 24 hours a day.

A blue road sign tells visitors they are in a broadcast area with transmission on frequency 88.2 FM.

View more key facts and information about New Zealand.

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