23rd Sep 2016
Sunlover Retreat Awarded for Service Excellence
Sunlover Retreat was honoured in front of over 100 tourism industry members at the Coromandel Tourism Awards, held recently at Grand Mercure Puka Park Resort, Pauanui. The annual awards showcase hosted by Destination Coromandel acknowledged Sunlover Retreat with a Service Excellence Award.
“We were absolutely thrilled to be recognised after a relatively short time in business,” said Donna Brooke, owner of Sunlover Retreat.
Three years ago when her and partner Chris created their luxury B&B in Tairua, their vision was to create a home they could share with others, offering guests the experience of “staying with locals”. Their commitment to offering a memorable visitor experience to every Sunlover guest has launched them into the coveted top ten in TripAdvisor’s New Zealand Accommodation, B&B and Inn Category. Currently ranked #9, Sunlover Retreat remains a top player in this category with a 2016 Traveller’s Choice award. The Coromandel Annual Tourism awards are based on national service awards, including Service IQ and TripAdvisor Top 10 Rankings in New Zealand.
Donna says; “What really makes us excited is how many of our wonderful tourism operators actually feature in the Top 10 excellent TripAdvisor reviews in New Zealand. It confirms to us that the Coromandel is a real tourism standout and the best place to be if we want to succeed in business.”
The secret to Sunlover’s success, according to Donna, is in the little details that create big memories for their guests. She says people come from all over the world to experience the best the Coromandel has to offer. This compels her to go the extra mile to make guests feel part of their home, offering many opportunities to savour absolute relaxation and utmost enjoyment during their stay.
The Awards showcase was an occasion to celebrate an excellent year in local tourism and acknowledge the contributions made by Coromandel tourism operators.