Q
tourist offices in Aukland Tel number and web site
( New Zealand - Visitor Information)
I am hoping there is some way to speak to someone about day excursions from our cruise ship and the name of recognised companies as I know somebody was ripped off by a company purpoting to run good excursions and it cost them quite a lot of money into the hundreds of pounds sterling? I have found it very difficult to find someone to talk to. It feels like you do not want visitors just take the money and blow you.
A 1
Hi there, thanks for your query.
From the official New Zealand Tourism website:
"While visitors are in New Zealand, they are covered by New Zealand's consumer affairs laws which require all businesses to treat consumers fairly."
To learn more about where to lodge a complaint, please visit Tourism New Zealand here.
